​For new clients:
 

• Please complete our online intake form found at the bottom of your confirmation email, or arrive 15mins early to fill out a hard copy

Cancelation policy:
 

• Any cancellations or changes to reservations should be made with 24 hours notice for one reservation, 48 hours notice for multiple reservations to avoid a cancellation charge.

• We do not accept reservation changes or cancellations over voicemail or email outside of spa hours.

• Late cancellations or no-shows for all services are subject to 100% charge.​

• We do not hold reservations without a valid credit card.

 
Return policy :
 

• We do not refund products or merchandise.​

• We do not refund spa services or yoga passes

 
Covid / Illness Policy:
 

• All situations are different and evaluated by management, however in general if a cancellation is made with less than 24 hrs notice we will charge 100% of the service that is held under your account for later use. This applies applies for severe illnesses such as COVID 19

 
 

• Gift Cards are not transferrable or refundable.

• Our massage prices are $10 more on weekends & holidays

• All prices are subject to change without notice​

• We do not have a blow dryer onsite - this is a measure to reduce noise pollution. We offer shower caps if needed